Job Description

Are you passionate about service and being part of a team that is helping make a difference in people’s lives? Are you someone who loves to build relationships, knows how to develop new contacts, and isn't afraid to ask for business? Are you confident in your ability to relate to people and motivated by the challenges that come with growing a business?

You should consider becoming a Senior Home Care Specialist At Total Care Connections! At Total Care Connections, we believe that our clients and their families deserve to be provided a service full of compassion, excellence, and dependability. We put our clients first; but to do that, we believe in and invest in our people. All of the team members at Total Care Connections are a part of a family that is building something worthwhile and meaningful. 

Title: Senior Home Care Specialist

Company: Total Care Connections Inc.

Role Overview:

The Senior Home Care Specialist represents Total Care Connections in the local community, creating and nurturing relationships with healthcare professionals and organizations. This key liaison ensures Total Care Connections is the primary choice for compassionate, high-quality senior care. From initiating contact to maintaining enduring relationships with referral sources, this role is fundamental in promoting and upholding the company’s reputation.

Key Responsibilities:

Community Representation:

  • Advocate for the company’s mission and services within the local community.
  • Establish and fortify relationships with case managers, discharge planners, and other pivotal referral sources.

Target Account Management:

  • Cultivate relationships with 40-50 target accounts, aiming to connect with at least 3 referral contacts within each entity.
  • Regularly visit 8-10 accounts daily, building rapport and showcasing how Total Care Connections can meet their needs.

Engagement Activities:

  • Spearhead marketing events such as "lunch and learns" and networking gatherings to bolster the company’s presence.
  • Proactively participate in community events, seminars, and workshops pertinent to senior care.

Referral Liaison:

  • Diligently follow up with all referral sources, offering updates on care plans and services once clients are onboarded.
  • Serve as the primary contact for all referral inquiries, maintaining the company’s reputation for reliability and excellence.

Continuous Learning and Advocacy:

  • Stay updated on industry trends, challenges, and needs, adjusting strategies accordingly.
  • Guide families and potential clients by providing relevant insights, recommendations, and advice.

Desired Qualities & Experience:

  • Background in social work, case management, or a relevant healthcare role with substantial interaction with patients and families.
  • Genuine passion for senior welfare and well-being.
  • Personable and confident in initiating and nurturing relationships.
  • A mission-driven individual motivated by quality senior care.
  • Stellar communication and interpersonal skills, capable of eloquently representing the company.

Benefits & Compensation:

  • Health Insurance: Comprehensive medical coverage.
  • Dental and Vision: Coverage to ensure overall health and well-being.
  • Disability Benefits: Both short-term and long-term disability benefits.
  • Life Insurance: Security and peace of mind for our employees and their loved ones.
  • Retirement: 401K options to aid in planning for the future.
  • Time Off: PTO, sick time, and paid holidays to ensure work-life balance.
  • Car Allowance: Given the traveling nature of the role.
  • Marketing Budget: Dedicated funds to facilitate promotional activities.

Start your rewarding Senior Home Care Specialist career today. Apply now!

Total Care Connections in Phoenix, AZ serves all of Maricopa County. 

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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